Conditions of sale
12. PAYMENT METHODS
During the purchase phase, you can choose between different payment methods. With the exception of cash on delivery to the courier, all other methods do not include any surcharge.
We accept the main credit cards operating in the Visa or Mastercard circuits, including prepaid cards.
After selecting the credit card payment method and before confirming the order, you will be asked for your card details to make the transaction. At the end of the payment process, you may be asked for the 3-D Secure or SecureCode authorisation code. This code is needed to confirm that you are the real holder of the credit card. If you do not have this code, you must request it from your credit card provider.
If you decide to cancel the order, the credit card transaction will be cancelled. For some types of cards, the release times depend exclusively on the banking system and can reach their natural expiration (24th day from the authorisation date). Once the cancellation of the transaction has been requested, under no circumstances can Luminal Park Srl be held responsible for any direct or indirect damages caused by the delay in the failure to release the amount committed by the banking system
In the event that your order is still to be shipped after the 23rd day from the forwarding date, Luminal Park Srl will in any case charge your credit card for the order amount, even if prior to shipment, in order to avoid the transaction authorisation expiring (24 days).
Luminal Park reserves the right to ask you for additional information, such as sending copies of documents proving ownership of the card used in the payment. If the documentation is not sent within 5 days, Luminal Park Srl reserves the right to refuse the order.
If you decide to purchase with PayPal, you will be directed to the PayPal login page before concluding the order.
In this case, the PayPal account is debited at the same time as the transaction is concluded.
Payment confirmation with PayPal may not be instant but may require a certain amount of time, even a few hours. Payment is only considered accepted when you receive the relevant email from PayPal for the transaction you have just made.
In some cases PayPal may request a payment review, which can take up to 24 hours. In this case, Luminal Park Srl will not proceed with the shipment until PayPal definitively confirms the payment. The review process will be communicated to you by PayPal via email.
If the order is cancelled by either you or Luminal Park Srl, the amount will be refunded to your PayPal account.
Cash on delivery
If your order is for an amount less than €500, you can choose to pay the courier in cash, also paying a surcharge which is clearly indicated at the time of purchase.
You can only pay in cash for the exact amount. The courier will not accept cheques of any kind.
Advance bank transfer
You can also pay with a simple bank transfer. In this case, the order will only be shipped after the amount due to the Luminal Park Srl account is deposited, which must take place within 3 working days from the date the order is accepted. After this deadline, the order will be automatically cancelled.
The payment reason for the bank transfer must necessarily include the number and date of the order.
The transfer must be made out to:
Luminal Park Srl - Via Abetone Brennero, 149 - 46025 Poggio Rusco (MN)
The bank details are as follows:
Bank: Unicredit Banca Spa - Villa Bartolomea branch (Vr)
IBAN: IT 67 C 02008 59950 0001 0279 4271